Privacy policy

Last Updated: September 29, 2023
1. Introduction
Welcome to Squashly OU ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application (collectively referred to as the "Platform") to arrange and book squash games at various venues.

By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information
User Information: When you create an account, we may collect your name,  date of birth, email address, phone number, and other contact information.

Payment Information: If you make payments on our Platform, we collect payment card information or other financial details.Booking Information: We collect information about the squash games you book, including venue details, date, and time.

Profile Information: You may choose to provide additional information such as your profile picture, bio, and preferences.
2.2. Usage Information
Device Information: We may collect information about the device and browser you use to access our Platform, including IP address, operating system, and browser type.

Log Data: Our servers automatically record information when you use our Platform, including your interactions with the Platform, the pages you visit, and the dates and times of your visits.
2.3. Location Information
Venue Location: We may collect your location information to help you find nearby squash venues and enable venue-specific features. You can choose to disable location services.
3. How We Use Your Information
We use your information for various purposes, including but not limited to:

Facilitating squash game bookings and communication between users and venues.

Improving and personalizing the user experience.Providing customer support and resolving disputes.

Complying with legal requirements and enforcing our terms of service.
4. Legal Basis for Processing
We process your personal data based on the legal grounds provided under GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, and your consent where required.
5. Information Sharing
We may share your information with third parties in the following situations:

With venues and other users to facilitate squash game bookings.

In response to legal requests, court orders, or to protect our rights, privacy, safety, or property.

In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You have choices regarding the information we collect and how it is used:

You can access and update your account information through your profile settings.

You may choose to disable location services.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Platform.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.